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If you would like to submit a support ticket to our helpdesk system please visit the following link:  helpdesk.cynergic.net/
Support

Cynergic
Suite 1, 186 Hay St
Subiaco, WA, 6008
PO BOX 8140, Subiaco
Perth 6008

Telephone   :   1300763448
FAX   :   1300855497
 
Sales   :   sales@cynergic.net.au
Domains   :   domains@cynergic.net.au
Accounts   :   accounts@cynergic.net.au

Internet Settings

  General Settings

DNS : Primary 203.31.101.5
DNS : Secondary 203.57.78.12
 

  Dialup Settings

Dial-In : 0198 331 270
DNS : Primary 203.31.101.5
DNS : Secondary 203.57.78.12

Note : This number is national so you must authenticate by domain : This means if your username was once "HappyTom" then your dial-in username now is HappyTom@cynergic.net.au 

  DSL Broadband Settings

username : username@generationit.com.au
VCI : 8
VPI : 35

Note : You do not need to set your DNS, this should be automatically resolved by the ADSL Router/Modem.


  Mail Settings

GIT and Puremessage E-Mail.
Incoming Mail Server : mail.generationit.com.au
Outgoing Mail Server : mail.generationit.com.au

GFMail E-Mail
Incoming Mail Server : mail.gfmail.com.au
Outgoing Mail Server : mail.generationit.com.au

  FTP Settings

Server : ftp.generationit.com.au
Port Number : 21
Connection Type : Active